Refund policy

Return Policy

All returns must be accompanied by a return authorization, please Contact Us

Special order items are nonreturnable.

New, unopened stocking items can be returned within 30 days of delivery for a full refund.
Refunds are issued within 48 hours of receiving your returned components.

Warranty

off-gridsupply.com is a division of Mennear Holdings Limited.

Warranty on all products sold by OffGridSupply.ca are subject to the manufacturer’s warranty terms and conditions.

We accept no responsibility for any product failures or defects.

No warranties are included or expressed by off-gridsupply.com or its parent company.

 

INSTALLATION:

Some products and components sold by off-gridsupply.com should only be installed by a certified or qualified technician.

You should check with your local building inspector/authority in respect of any required installation or service permits prior to purchasing or installing any products.

It is imperative that you know your ability and do not attempt to install any appliance or components that you are uncertain of.

OffGridSupply.ca does not accept any responsibility whatsoever for any damages, claims or injuries that are direct or indirect result of the any products we sell.

No warranties or guarantees are included or expressed by off-gridsupply.com or its parent company.